Skip to main content

        Set up Microsoft Intune for a new client - Featured image

Set up Microsoft Intune for a new client

If you want the clean version: license the user, scope MDM carefully, build one test policy set, enroll one device, then pilot before broad rollout.

Microsoft Intune docs · Set up Microsoft Intune

Tip

Best rollout path: test user → test device → pilot group → wider rollout.


What you need before you start

Make sure the client already has:

  • a working Microsoft 365 tenant
  • at least one Intune license assigned
  • a test user account
  • a test device ready to enroll
  • admin access to Microsoft 365 admin center and Intune admin center

If the client is on Business Premium, Intune is usually already included.

Note

If the tenant structure is still messy, clean up users and groups first. Intune setup is much easier when the basics are clean.


Setup order

Step 1, assign the Intune license

Where: Microsoft 365 admin center

Do this:

  • open UsersActive users
  • open the user
  • open Licenses and apps
  • turn on the license that includes Intune
  • click Save changes

Start with:

  • one test user
  • then a small pilot group later

Step 2, open Intune and confirm the tenant is ready

URL: intune.microsoft.com

Check:

  • Intune opens normally
  • the tenant is active
  • MDM authority is set to Microsoft Intune

If this is a brand new tenant, Intune may ask you to finish setup first.


Step 3, set MDM user scope the safe way

Where: Microsoft Entra admin center

Do this:

  • open Mobility (MDM and MAM)
  • open Microsoft Intune
  • set MDM user scope

Best starting point:

  • set it to Some
  • include only your test group
Warning

Do not set this to All on day one unless you are very sure the tenant is ready.


Step 4, create a test group

Where: Microsoft Entra admin center

Do this:

  • open Groups
  • create a Security group
  • use a clear name, like:
    • Intune-Test-Users
    • Intune-Test-Devices
  • add your test user

Use this group for:

  • enrollment targeting
  • app targeting
  • compliance policies
  • configuration profiles

Step 5, review enrollment restrictions

Where: Intune admin center

Do this:

  • open DevicesEnrollmentEnrollment device platform restrictions
  • review what is allowed:
    • Windows
    • macOS
    • iOS/iPadOS
    • Android

If the client is mainly Windows, keep the first rollout focused on Windows.


Step 6, configure Windows automatic enrollment

Where: Entra admin center

Do this:

  • open Mobility (MDM and MAM)Microsoft Intune
  • confirm automatic MDM enrollment is enabled for the users or group you want

For a clean rollout:

  • start with the test group
  • leave broad assignment for later

Step 7, create one basic compliance policy

Where: Intune admin center

Do this:

  • open DevicesCompliance policies
  • click Create policy
  • choose platform, usually Windows 10 and later

Good starter settings:

  • require BitLocker
  • require secure boot
  • require TPM
  • require antivirus
  • require device to be at or under machine risk score only if Defender is already in use

Assign it to your test users or devices first.


Step 8, create one basic configuration profile

Where: Intune admin center

Do this:

  • open DevicesConfiguration
  • click Create
  • choose platform
  • start with one simple profile

Good first examples:

  • BitLocker settings
  • password policy
  • device restrictions
  • OneDrive Known Folder Move
  • Windows Update ring
Tip

Keep the first profile small. One clean win is better than five half-tested profiles.


Step 9, add only the core apps

Where: Intune admin center

Do this:

  • open AppsAll apps
  • click Add

Common first apps:

  • Microsoft 365 Apps
  • Company Portal
  • Edge
  • Teams
  • Defender, if used

Assign apps to the test group first.

Note

Do not load every app right away. Start with the apps users actually need first.


Step 10, enroll one test device

Where: on the test Windows PC

Do this:

  • open Settings
  • go to AccountsAccess work or school
  • click Connect
  • join with the test user account
  • allow the device to enroll

If using Autopilot, that is a separate path. Manual enrollment is fine for initial testing.


Step 11, check the device in Intune

Where: Intune admin center

Check:

  • open DevicesAll devices
  • open the test device

Confirm you can see:

  • device name
  • primary user
  • compliance state
  • last check-in time
  • assigned policies
  • assigned apps

If it shows up but is not compliant yet, wait a few minutes and sync again.


Step 12, run a manual sync

From the device:

  • open SettingsAccountsAccess work or school
  • select the connected work account
  • click Info
  • click Sync

From Intune:

  • open the device
  • click Sync

This helps when policies or apps are slow to appear.


How to know it is working

Before adding real users, confirm:

  • the test user can sign in
  • the device enrolled successfully
  • at least one policy applied
  • at least one app installed
  • the device reports Compliant if expected
  • there are no obvious enrollment errors

If all of that looks good, move from test group to pilot group.


Roll out in phases

Use this order:

  1. test user and test device
  2. small pilot group
  3. rest of company
Warning

Do not roll out tenant-wide until the pilot is clean.


Quick checklist

  • Intune license assigned
  • test user created
  • test group created
  • MDM scope set
  • platform enrollment reviewed
  • compliance policy created
  • configuration profile created
  • core apps added
  • one test device enrolled
  • sync completed
  • device checked in Intune
  • pilot ready

Common mistakes

  • targeting all users too early
  • assigning too many apps on day one
  • skipping the test device
  • building too many policies before enrollment is stable
  • trying Autopilot first before basic Intune enrollment works

What to do next

After the basic rollout works, the next good upgrades are:

  • Autopilot
  • Conditional Access
  • Defender integration
  • Windows Update rings
  • more app deployment automation

If the goal is a clean client onboarding flow, get the basic Intune foundation stable first.